Posted by PantherModern at 64-205-217-231.client.dsl.net on May 27, 2003 at 15:31:55:
In Reply to: Thanks! posted by Karla on May 27, 2003 at 13:27:38:
Sorry, tech questions? No.. I wasnt allowed to answer those. I wasnt actually allowed to help anyone with much of anything, really... I could say "Heres how you powercycle a modem... not back online? Okay... well... sorry". Here's a list of what fun I had working for the call center:
1. The Fuckwad Scenario. The southern sounding gent who informed me: "Now, its not that I'm disrespecting you, but I'm going to be calling you fuckwad for the rest of this conversation. So, fuckwad, why aint my modem working?"
2. The woman who said that she threw her cable modem into her living room, and it broke into 3 pieces. She wanted me to make her modem work again without having to send someone out to service it. This is when I explained to her exactly how the black mass works...
3. The man who called to inform us that he was going to be kicking the shit out of the installer. It turns out that he was caught on the computer room floor "linking into" his wifes "network port". Luckily he waited until the installer had his clothes back on.
4. The "I havent payed my bill in 5 months, why isnt my modem working?" people. No, sorry... there is no technical help for fixing the fact that you're a re-re.
God... I could go on and on...
: : My brother worked tech support for "Comcast" (wasn't Comcast at the time)! He did not
: enjoy it AT ALL! He was in Toledo though so perhaps it will be different for you...just be
: prepared for really dumbass questions...people who don't understand the concept of a cable
: modem really shouldn't have them, you know?
: It will be down in A2.
: I figured as such, I get some dumb tech questions here on the board, so I am prepared. ;-)