Posted by Arturo Bandini at 128.192.116.112 on August 11, 2003 at 16:04:06:
In Reply to: Coverletter question. posted by Hov on August 11, 2003 at 15:55:35:
While it can't be as in-depth or exuberant as a typical cover letter, it should be fairly simple. A cover letter simply allows you to expound upon the qualifications listed in the resume, and also aloows you to present qualification that perhaps weren't suited for the resume, in terms of style or format.
Here is the job description from the website:
OUR CALL CENTRE IS GROWING AGAIN! NOW LOOKING FOR CUSTOMER CARE REPRESENTATIVES In preparation for a new line of business, our call centre is seeking highly dynamic individuals with a strong competence in both verbal and written communication. We offer a friendly working environment, competitive wages, paid training, medical/ dental benefits, vacation time and ample opportunity for growth. Ideal candidates will have excellent communication skills, previous Customer Service experience, good keyboarding skills, and a sound knowledge of the Windows operating system. Applicants will be able to type 20 wpm, and be available to work any shift including evenings, nights, and weekends. Average hourly rate $10.00/hour.
She picks out some of the requirements that she has experience with and mentions this, reinforcing how this will help the company. They do business outsource, so she can kiss ass and say something like, "I think every person plays an important role in helping a business succeed. A company like Star Tek require represetatives who understand this, because they do not only represent Star Tek, but also Star Tek's clients" -- blah blah blah, poorly and quickly written, but you get the idea...
She can probably keep it brief. Heck, they probably just want to see if she cam type, spell, and use a business letter format. I had jobs like that in college and they were just happy if you had a pulse.
Regardless, a cover letter can be done with minimal fuss.